Privacy Policy

This page contains essential instructions for the effective use of our NADvance pen.

LEGAL NOTICE

This Privacy Policy explains how NADVANCE LTD (“we”, “us”, “our”) collects, manages, stores, and protects the personal information of individuals who visit or use nadvance.co.uk (the “Website”).By accessing our Website or providing your details, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal data in several ways, including when you:

  • create an account or place an order,
  • complete our mandatory screening questionnaire,
  • contact us via email or forms,
  • browse our Website or interact with our content.

The types of data we may collect include:

  • your name, email address, billing/delivery address, and phone number,
  • responses to screening questions relating to supplement suitability,
  • order details and payment confirmations (handled securely by Stripe),
  • technical information such as IP address, device type, and browsing behaviour.

We do not collect full payment card numbers — Stripe processes this exclusively.

2. How We Use Your Information

Browse our Website to select the NADVANCE® NAD+ Pen Kit (1000 mg) you wish to purchase, then click the “Add to Cart” button. You can review your cart at any time by clicking the “Shopping Cart” icon.

  • You may be required to complete a short online screening form to confirm product suitability before purchasing. All data is processed securely in accordance with our Privacy Policy
  • Choose your delivery method, review your order details and applicable delivery charges, and confirm your agreement with these Terms.
  • Once confirmed, you will be redirected to Stripe, our PCI-DSS-compliant payment provider, to complete your payment securely. We do not store full payment card details.
  • You will receive an initial email acknowledging your order. After verifying stock availability, we will send an Order Confirmation, which constitutes a binding contract.
  • If we cannot fulfil your order, we will notify you promptly and issue a full refund or offer an appropriate alternative.
  • For questions or assistance, please contact info@nadvance.co.uk.

Last Updated:
13-11-2025